This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from smartpawdevices.com (the “Site”).
Information We Collect
When you visit the Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect data about the specific web pages or products you view, websites or search terms that referred you to the Site, and your interactions with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using technologies such as:
When you make a purchase or attempt to make a purchase, we collect additional information such as your name, billing and shipping address, payment details (including credit card numbers), email, and phone number. We refer to this as "Order Information."
Together, Device Information and Order Information are referred to as “Personal Information” in this policy.
How We Use Your Personal Information
We use Order Information to fulfill your orders, including processing payments, arranging shipping, and providing order confirmations and invoices. Additionally, we use Order Information to:
We use Device Information primarily to identify potential risk and fraud (especially your IP address), and more generally to enhance and optimize the Site. This includes generating analytics about how users interact with the Site and evaluating the effectiveness of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share your Personal Information with third parties to help us use it as described. For instance, we use Shopify to power our online store. You can learn more about Shopify's use of your personal information here: Shopify Privacy Policy. We also use Google Analytics to understand how customers interact with our Site. You can read more about Google’s privacy practices here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.
Additionally, we may share your Personal Information to comply with legal obligations or respond to lawful requests such as subpoenas or search warrants, or to protect our rights.
Data Retention
When you place an order through the Site, we will keep your Order Information for our records unless you request that we delete it.
Changes
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
